1. Introduction
   1. This website (www.safaricom.et) is operated by or on behalf of Safaricom Telecommunications Ethiopia PLC (“Safaricom Ethiopia”) and is intended for use by Safaricom Ethiopia customers.
   2. The information on the website and in particular, prices, if any, are updated from time to time. Please check the website and read these Terms and Conditions to ensure you have the latest information.
2. Acceptance of Terms and Conditions
   1. The Terms and Conditions set out below apply to every person who uses, accesses, refers to or views this website (“you” or “your”). Your access to and use of this website constitutes your agreement to and acceptance of these Terms and Conditions.
   2. By using this website, you hereby warrant to Safaricom Ethiopia that you have the required legal capacity to enter into and be bound by a contract. Minors must be assisted by their legal guardians when reading these Terms and Conditions. If you are unsure whether you have the legal capacity to enter into contracts, please ask someone to assist you with this information before continuing to use this website. Please do not use or access the website if you do not agree with any provision contained in these Terms and Conditions.
3. Your information
   1. We are committed to respecting and protecting the privacy of your personal data. Please read our Privacy Statement Policy which indicates what type of information we collect, why we collect and how we use your personal information, how we use cookies on this website and your rights in relation to such information.
4. What we allow you to do
   1. You are allowed to use the website, content and services for personal, non-commercial purposes in compliance with these Terms and Conditions. You are allowed to download, copy, comment and print the Website Material copy content in an unchanged form to the extent that is permitted by Safaricom Ethiopia or the copyright owner. This permission does not extend to the source code of this website or to the source code of any software or computer program that forms part of the Website Material.
5. What we don’t allow you to do
   1. Unless we tell you otherwise, you and any person you allow to use the website and content are not allowed to:
   2. make available the website and content (or any part of it) for any commercial or unlawful purpose;
   3. replicate the homepage or create a separate border around any part of the website and content (also known as framing);
   4. distribute or access any content that is obscene, threatening, inappropriate, in breach of confidence or privacy, in breach of any intellectual property rights (including copyright), unlawful, or in our opinion objectionable; and
   5. deliver spam of any kind, collect, or process information about users of the website or otherwise distribute unauthorized or unsolicited advertising, engage in unlawful activity, or engage in any other behavior intended to restrict or prevent other users from using the website and content, or which is likely to damage our reputation or the reputation of any third party.
   6. You must not interfere with or jeopardize the functionality or the operation of any part of this website or attempt to interfere with or jeopardize, disrupt, disable, harm or otherwise impede in any manner the functionality or operation of any part of this website or of the Website Material.
6. Protection of this Website and intellectual property rights
   1. The word or mark or brand Safaricom however represented, all associated logos and symbols, and any combinations with another word or mark, are the trademarks of Safaricom Ethiopia, its affiliates and its licensor. All intellectual property rights in any material or content contained in or accessible via the website is either owned by us or has been licensed to us for use. You shall not use the website beyond the scope of these terms and Conditions without first obtaining the written permission of the owner of the rights in that material.
   2. You’re not entitled in respect of any content to allow third parties to access it unless and to the extent expressly permitted; or to change the site in any other way.
   3. In line with the permission granted to use the rights in the material under article 6(a), you will only make fair use of the trademarks on this website and will not use them:
   4. as part of your own marks;
   5. in a manner which is likely to cause confusion or damage to the reputation of Safaricom Ethiopia or its affiliates; or to identify or imply endorsement or otherwise of products or services to which they do not relate.
   6. We may, at any time, moderate, remove or edit any material that you place or attempt to place on the website and block or suspend your access to the site.
   7. If you believe there’s a breach of these terms, or your privacy or your intellectual property rights in relation to this website please report this to us. We will make every reasonable effort to address the breach. However, we will not be liable for any failure to remove, or delay in removing, any content or third-party material from the site or services, or for any good faith but wrongful removal of any third-party material.
7. Third party websites
   1. The inclusion of links on this website to third party websites does not imply our endorsement of such sites. They are provided solely for your convenience. We accept no responsibility for such third-party content, services and sites.
   2. Unwanted communications may be sent to you by third parties. We accept no liability for any loss or damage resulting from the receipt of such communications from third parties.
8. Monitoring of Access
   1. By using this website, you give us your consent to monitor your access and we shall have the right to block your access where we believe that you are acting illegally, unlawfully or in breach of these Terms and Conditions. This is done to maintain the integrity and security of our website and as an inherent part of and to secure the effective operation of our websites and our information technology systems.
9. Limitation of liability
   1. This website, content and services are supplied to you on an ‘as is’ basis and we make no warranties, express or implied, regarding their satisfactory quality, fitness for a particular purpose, reliability, timeliness, accuracy, completeness, security or that they are free from error unless specifically set out in the terms accompanying such content or service.
   2. We shall try to ensure that the information within the website is accurate, but your access to the website and services and any action you carry out on the basis of information you obtain from or via the site is carried out entirely at your own risk and we accept no liability for any losses that you may suffer as a result.
   3. We will not be liable for any loss of use, profits or data or any indirect, special or consequential damages or losses, whether such losses or damages arise in contract, negligence or tort, or otherwise in relation to:
   4. your use of reliance upon or inability to use the site or content;
      the deletion with or without notice or cause of any of your data or information stored on the site;
   5. any loss of your content or communications resulting from delays, non-deliveries, missed deliveries, service interruptions or a failure, suspension or withdrawal of all or part of the site at any time;
   6. the removal from the site of any content or communications sent or posted by you on or via the site;
   7. any circumstance that is outside of our reasonable control; and
   8. any loss or damage that is not directly caused by us or which we could not reasonably expect at the time we entered into our agreement with you.
   9. Nothing in these terms is intended to exclude or limit our liability for death or personal injury, our fraud or any other liability which we may not by law exclude or limit.
10. Indemnity
    1. You hereby indemnify Safaricom Ethiopia and its officers, directors, employees, servants, agents or contractors or other persons for whom in law Safaricom Ethiopia may be liable from any loss, damage, damages, liability, claim or demand due to or arising out of your use of this website or the Website Material or your breach of these Terms and Conditions.
    2. Without affecting the generality of (a) above, Safaricom Ethiopia shall not be liable to you for any breach of these terms and conditions or failure to perform any obligations as a result of technical problems relating to its network, termination of any license to operate or use the network, act of God, government control, restrictions or prohibitions or other government act or omission, whether local or national, act of default of any supplier, agent or sub-contractor, industrial disputes or any other cause beyond Safaricom Ethiopia's control.
11. General
    1. These terms and (where applicable) the relevant additional terms that you accept as part of the registration or purchasing process for a service or product and (if applicable) any third-party terms and conditions, form the entire understanding between you and us concerning your use of the site and services and supersede all previous agreements relating to such use.
    2. If any part of these terms is determined to be legally invalid or unenforceable, such provision will be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms will continue unaffected.
    3. You or we will not be prevented from taking any further action if you or we fail to enforce the rights granted under these terms.
    4. Safaricom Ethiopia reserves the right to amend or modify these website terms and conditions any time. Any amendment or modification to these terms and conditions will take effect from the date the terms and conditions will be posted on the Safaricom Ethiopia website.
    5. These terms will be governed by and interpreted in accordance with the laws of the Federal Democratic Republic of Ethiopia and you and we both consent to the exclusive jurisdiction of the Ethiopia Courts.
12. Contact us
    1. If you have any questions concerning this website or the services and products, we provide please contact us on these channels.