Safaricom Ethiopia Terek Be Gursha Terms and Conditions
The following terms and conditions apply to the National
Consumer Promotion
(the "Terek Be Gursha promotion") and by participating
in the Promotion you will be deemed to have read, understood,
and accepted the terms and conditions set out therein:
- Definitions
- "Dependent/s" means any person other than an
Immediate Family Member currently living with another
person or is being supported by such another person for
subsistence.
- "Draw Code" means a number that is unique to a
customer and a transaction that will be generated when
the customer successfully registers a new sim card on
the network and successfully recharges, or the customer
recharges or customer buys a package.
- "Form of Discharge" means an affirmation to be
signed by an award winner representing and warranting
that he/she is not an Immediate Family Member of or is
not Dependent on any Safaricom employee, distributor and
Distributor employees, key account, contractor or any
other supplier or vendor to Safaricom, or third party
directly involved with the facilitation of the
Promotion.
- "Qualifying Products and Services" means the
purchase of SIM Card/s, airtime top ups on your line or
the purchasing of any Safaricom package on your line.
- "Safaricom" means Safaricom Telecommunications
Ethiopia Plc
- The Promotion
-
The Promotion aims to encourage engagement by you as a
Safaricom Telecommunications Ethiopia Plc (“Safaricom”)
customer through purchasing of Qualifying Products and
Services. You will then qualify to participate in and
stand a chance to win any of the daily, Biweekly and
Monthly Awards on offer in the Promotion.
-
The Promotion will cover all Regional States of Ethiopia
where Safaricom currently has coverage.
- The Promotion Period
The Promotion will run for 90 days from 5th April to 4th
July 2023
("Promotion Period") .
- Eligibility
-
The Promotion is open to all Safaricom customers (Prepay
and Post-pay).
-
Customers must be eighteen (18) years and above to
participate in the Promotion.
-
A customer who wins a Biweekly and Monthly award, is not
eligible to win the Biweekly and Monthly award again on
subsequent draws.
-
Foreign nationals are not permitted in terms of
Ethiopian Law to own vehicles and as such, shall not be
eligible to participate in both Bi-weekly and monthly
vehicle Awards of Attrage, Mitsubishi, Bajaj, and
Motorbikes.
- Excluded Customers
All Safaricom employees,
Safaricom distributors and their employees, Safaricom
key accounts, contractors, and any other suppliers or
third parties directly involved with the facilitation of
the Promotion shall not be eligible to participate in
the Promotion. Each award winner will be required to
declare or affirm in the Form of Discharge that he/she
does not belong to any of the restricted groups of
persons above.
- Entry and participation in the Promotion
-
New customers will be awarded three (3) Draw Codes upon
joining the Safaricom network and successful first
recharge of any type.
-
All Safaricom recharge types are eligible for the
Promotion entry. However, airtime transfers received
from another customer shall not qualify to earn Draw
Codes.
-
All types of Safaricom packages, including voice, SMS,
data, and combo, will qualify to earn Promotion entry.
-
For existing customers, one Draw Code shall be earned
for multiples of Br. 10 recharge. However, a customer
shall earn one Draw Code for a recharge of Br. 10 or
below.
-
All Safaricom packages purchased will earn Draw Codes.
Package of Br. 10 or below will earn one Draw Code, any
amount above ETB 10 will earn one additional Draw Code
in multiples of every Br. 10 spent.
-
When a new customer joins or Sign-up WhatsApp account
with a new Safaricom Number and starts to use the free
1GB WhatsApp bundle the customer will earn
7 Draw Codes
-
A customer is limited to a maximum of ten (10) Draw
Codes per day.
-
Each transaction will generate a Draw Code which will be
sent via SMS to the customer upon successful completion
of the eligible transaction.
- Awards
-
By entering the Promotion, you stand to win the awards
shown in the matrix below:
Awards |
Frequency (Monthly/ weekly/daily)
|
Total number of winners
|
---|
Attrage - Mitsubishi | Monthly | 3 |
Bajaj | Biweekly | 7 |
Motorbikes | Biweekly | 7 |
Tablets | Biweekly | 21 |
Samsung S21 | Biweekly | 21 |
Safaricom Kerefa | Biweekly | 700 |
Safaricom Nana TeleOne | Biweekly | 700 |
Br.200 Bonus Airtime | Daily | 18,000 |
Br. 100 Bonus Airtime | Daily | 270,000 |
Br. 50 Bonus Airtime | Daily | 315,000 |
Br. 20 Bonus Airtime | Daily | 396,000 |
-
The number of daily awards may be varied by Safaricom at
its sole discretion following consultation with the
National Lottery Administration.
-
The Validity of the bonus airtime award shall be 30 days
from the date of the award.
- Draws & Selection of Award Winners
-
Safaricom will randomly select the winners using a draw
engine.
-
Safaricom will conduct daily draws and select daily
winners. These winners will be awarded Bonus Airtime.
Eligibility for daily draws will be based on Draw Codes
accumulated on the previous day between 00:00HRS and
23:59HRS.
-
Safaricom will conduct both biweekly and monthly draws
for awards of Cars, Bajaj, Motorbikes, Phones and
Tablets and announce the winners biweekly and monthly.
Eligibility for biweekly and monthly draws will be based
on the Draw Codes accumulated in the preceding days of
the draw.
-
Winners will be published on Safaricom’s website and any
other media as Safaricom may choose from time to time.
- Bonus Airtime Usage
-
The use of awarded Bonus Airtime will not earn loyalty
points.
- Bonus airtime is not transferable.
-
Bonus airtime does not extend the validity of normal
airtime.
-
The Participating Subscriber may confirm/check the
balance of the Bonus airtime by dialing *704#
-
The Bonus Airtime may be used for on-net and off-net
voice calls SMS and out of bundle browsing.
-
The bonus airtime cannot be used to purchase Voice, SMS,
or data packages, make international calls, send
international SMS, or while roaming.
-
The Bonus airtime must be used before its expiry date
and any unused portion shall expire 30 days from the
award and not thereafter be available for use.
-
The utilisation of the Bonus airtime shall be subject to
the standard applicable rates/tariffs for various
service offerings provided by Safaricom to its
subscribers.
-
Priority of usage will be given to Bonus Airtime even if
the customer has a normal airtime balance or existing
voice and SMS packages.
- Disbursement of Awards and Notification
-
Safaricom will notify award winners. Biweekly and
monthly winners will be notified via phone calls only
from Safaricom head office, using the following number
+251700700700
-
An authorized Safaricom representative shall physically
be present Biweekly and Monthly to award winners at
Safaricom Headquarters (HQ), or any other collection
point as communicated by Safaricom to the customer.
-
The winners will bear all costs of collecting the award
from Safaricom HQ.
-
Daily bonus airtime winners will receive an SMS from
GURSHA_WIN Sender ID notifying them of the bonus airtime
award which will be credited into their account. The
airtime topped-up will be valid for thirty (30) days
from the day of the award.
- Other terms and conditions
-
These Terms and Conditions are supplemental to and
subject to the published Safaricom Prepay and Post-pay
Terms and Conditions.
-
Safaricom reserves the right to verify the validity of
entries and to disqualify any entrant who tampers with
the entry process or does not meet the eligibility
requirements, including but not limited to canvassing or
submitting an entry that is not in accordance with these
terms and conditions.
-
The awards are non-transferable, non-exchangeable,
non-refundable and no cash or other alternative shall be
offered in place for the Awards.
-
By accepting the award, you will be deemed to have
granted Safaricom the right to use and publish your name
and picture in such media as Safaricom may choose
(including but not limited to the internet) for
information, advertising and promotional purposes
without additional consideration. Personal data related
to voice, image, names or address and any other relevant
information obtained in connection with the Promotion
will be used in a manner and in line with the Safaricom
Privacy Policy available on the Safaricom website.
-
Notwithstanding the above, Safaricom shall not release
personal information about participants of the Promotion
to third parties unless required to do so in compliance
with any applicable law or customary practice.
-
Safaricom reserves the right (subject to any direction
from National Lottery Administration) to suspend or
terminate the Promotion or amend these terms and
conditions at any time for any technical or commercial
reason or any other reason. Any amendment to these terms
and conditions will be published on the Safaricom
website
www.safaricom.et
-
Despite any interruption or early termination of the
Promotion, Safaricom will give out already awarded
prizes and execute all other actions required to give
effect to such except for the cases when termination or
interruption of the Promotion resulted from actions or
events which are not under Safaricom’s control.
-
If you are selected as the winner of a Biweekly or
Monthly award and you do not claim the award within a
period of six (6) months from the date of announcement
you will be deemed to have forfeited the award.
-
The Promotion remains subject to the rules and
regulations of the National Lottery Administration and
any complaints and disputes not regulated by these terms
and conditions shall be resolved in accordance with the
rules and regulations of the National Lottery
Administration.
- Disclaimer of warranties
-
Safaricom’s decision in relation to every aspect of the
promotion including but not limited to the award and the
selection of the winner shall be deemed final and
conclusive under any circumstance. No further appeal,
inquiry, and/ or correspondence will be entertained.
-
Customers understand and agree that they participate in
this Promotion at their own risk and willingness and
have not been coerced in any manner to enter.
-
Safaricom makes no warranty, implied or express, that
any part of the Promotion will be uninterrupted and
error-free.
-
Neither Safaricom nor any of its directors, employees,
agents, or suppliers shall accept any responsibility for
any damage, loss, injury, or disappointment suffered by
any entrant participating in the Promotion or as a
result of accepting the award.
-
By entering the Promotion, customers agree that no claim
relating to such losses or injuries (including special,
indirect, and consequential losses) shall be asserted
against Safaricom, its parent companies, affiliates,
directors, officers, employees, or agents from any and
all losses, damages, rights, claims and actions of any
kind resulting from acceptance or user of any award,
including without limitation, personal injuries, death
and property damage.
-
Safaricom strictly advises customers not to send
airtime, money, or any other consideration in order to
get any of the Promotion awards and will not be liable
for any losses or other damage incurred by customers who
do not heed this caution.