TERMS AND CONDITIONS FOR SAFARICOM ETHIOPIA OUT OF BUNDLE
TARIFFS
These terms and Conditions apply to the Safaricom Out of
Bundle Tariff services (hereafter “the Service”). The
Service will be available to you upon registration and
activation of your SIM Card. By using these Services, it means
you have read, understood, and accepted the terms and
conditions set out herein.
For the purposes of these terms and conditions:
- Definitions
- “Out of Bundle Usage” means usage charged
directly from your airtime balance for any voice calls,
data, and SMS usage by you in the absence of the Voice,
Data, and SMS Package. The term
“Out of Bundle” shall be construed accordingly.
- “In-Bundle Usage” means any voice calls, data
usage and SMS by you within a certain allowance or limit
of time, bytes, and/or SMS using Preferential Rates.
- “On-Net Calls” means calls originating from a
Safaricom mobile number and terminating on another
Safaricom mobile number
- “On-Net Off-Peak Calling Tariff” means a
Preferential Rate charged by Safaricom for On-Net Calls
during Off-Peak Hours.
- “Off-Net Calls means calls originating from a
Safaricom mobile number and terminating on a mobile
number of another licensed Telecommunications Operator
in Ethiopia.
- “Off-Peak Hours” means a period that starts at
9:00 pm in the evening and ends at 6:00 am in the
morning, every day.
- “Peak Hours”means a period in not included in the
Off-Peak Hours.
- “Preferential Rate(s)”means special or in-bundle
tariff rates applicable for the Services.
- “Safaricom” means Safaricom Telecommunications
Ethiopia PLC.
- “Tariffs” means Safaricom’s charges for Use of
the Services and will include the underlying terms and
conditions relevant to the products and services as
varied from time to time.
- “Tariff Guide”means a guidance catalog of
products and services and charges as published from time
to time.
- Eligibility
The Service is available to you if
you are a Prepay and/or Postpaid customer of Safaricom.
- The Service
-
The service allows You to make calls, access data and
send SMSs when You don’t have an active voice, data, or
SMS Package but you have airtime balance
-
The Out of Bundle Usage Tariff shall be as follows:
Out of Bundle Services |
Tariff (ETB)
|
---|
On-Net Voice | |
Off-Net Voice | |
On-Net SMS | 0.144 |
Off-Net SMS | 0.144 |
Data/MB | 0.12 |
-
The Service will not be available to you if you are
roaming or making international calls. Applicable
roaming and international calling Tariffs as outlined in
our Tariff Guide will however apply when you roam or
make international calls.
-
International Roaming may be more expensive compared to
your local Safaricom tariffs. You shall be charged
different rates for making calls, sending SMS, or using
data while you use the Service. Please check the rates
applicable to your intended destination(s) available on
our website.
-
When you make an international call, you will be charged
the applicable rate as indicated in our Tariff Guide
available on our website at www.safaricom.et or our retail stores or
through enquiry at the Call
Centre.
- Privacy
-
Safaricom shall protect and keep your personal
information and communication private and shall not
disclose it to any unauthorized persons.
-
Safaricom shall also only process your information in
accordance with the law.
-
How Safaricom processes your personal information is
detailed fully in the Privacy Policy available on
www.safaricom.et.
- Extension of Prepay Terms and Conditions
-
These terms and conditions are supplemental to and
subject to the published Safaricom General Prepay and
Post Pay Terms and Conditions and other product-specific
prepay terms and conditions.
-
All general provisions applicable to Prepay and Post Pay
services under the Prepay Terms and Conditions and other
product-specific prepay terms and conditions shall apply
to these Terms and conditions.
-
Safaricom reserves the right to amend or vary these
terms and conditions or to withdraw the Service at any
time. In any of these events, notice will be given via
media advertisements including at Safaricom’s discretion
on
www.safaricom.et and
will be effective immediately or as at the date referred
in such notifications.