SAFARICOM ETHIOPIA PREPAY ENTERPRISE BONUS ON RECHARGE
TERMS AND CONDITIONS
Welcome to Safaricom.
The following Terms and Conditions apply to the Safaricom
Bonus on Recharge (“the Promotion”). By participating in the
Promotion, it means You have read, understood, and accepted
the terms and conditions set out herein.
- Definitions
- “Bonus” means the voice and data resources
awarded to Enterprise Customers when they top up or
recharge their mobile number.
- “Enterprise Customer or Customer or You” means a
registered business, company and any organization
including but not limited to government entities,
Embassies, and Non-Governmental Organizations.
- “On-net call” means a call made from a Safaricom
number to another Safaricom number.
- “Off-net call” means a call made from a Safaricom
Number to another telecom operator’s number and vice
versa.
- “Pin less Top Up” means airtime recharge made
through a bank application.
- “Safaricom” means Safaricom Telecommunications
Ethiopia PLC.
- “USSD (Unstructured Supplementary Service Data)”
means Safaricom’s interactive menu which can be accessed
by the Customer by dialing the short code designated by
Safaricom for the Promotion.
- Eligibility
The Promotion is available to all
Safaricom Prepay Enterprise Customers.
- Promotion period
-
The Promotion shall commence on 14 June 2023 and will
continue for a period of three (3) months ending on 14
September 2023 “Promotion period.”
-
The Promotion period may be extended for a further
period or amended at the sole discretion of Safaricom.
Safaricom will notify You on the due course.
- The Promotion Mechanics
-
You will be rewarded with the Bonus resources every time
You recharge your prepay account during the Promotion
period.
-
The Bonus resources shall comprise of unlimited on-net
voice minutes and a limited data resources as outlined
in the table below:
Airtime Recharge | Voice | Data | Validity |
---|
Br 5 | Unlimited On Net Minutes | 5 MB | 24 Hrs |
---|
Br 10 | Unlimited On Net Minutes | 10 MB | 24 Hrs |
---|
Br 15 | Unlimited On Net Minutes | 15 MB | 24 Hrs |
---|
Br 20 | Unlimited On Net Minutes | 20 MB | 24 Hrs |
---|
Br 25 | Unlimited On Net Minutes | 25 MB | 24 Hrs |
---|
Br 50 | Unlimited On Net Minutes | 50 MB | 7 days |
---|
Br 100 | Unlimited On Net Minutes | 100 MB | 7 days |
---|
Br 200 | Unlimited On Net Minutes | 200 MB | 7 days |
---|
Br 500 | Unlimited On Net Minutes | 500 MB | 14 days |
---|
Br 1000 | Unlimited On Net Minutes | 1000 MB | 14 days |
---|
-
The Bonus on-net voice minutes will be unlimited for any
value of airtime recharge. However, the Bonus data will
be limited. The Bonus resources will have different
validity periods as outlined in the table above.
-
The Bonus on-net voice minutes cannot be used for
off-net calls, international calls, and international
roaming.
-
The Bonus data resources allocated cannot be used for
international data roaming.
-
Both the Bonus voice minutes and data resources cannot
be transferred to another user.
-
Unused Bonus voice resources can be rolled over if You
purchase airtime of the same value prior to the expiry
of the existing Bonus voice resources. The airtime
recharge will extend the validity period of the
resources of the latest top-up. However, the bonus
resources that were allocated first will be used up
before the latest Bonus voice resources.
-
Where the customer has airtime or other voice and data
bundles (i.e., not Bonus), the priority of consumption
will be given to the Bonus resources.
-
You can recharge your account through any of the
available top-up channels (airtime voucher or pin less
top up).
-
Safaricom reserves the right to amend the recharge
values eligible for the Bonus.
- Airtime Purchase and Transfer
-
You will be awarded the Bonus resources either by
purchasing airtime for yourself or for other Prepaid
number.
-
The Bonus resources cannot be transferred to another
customer or number.
-
Where You purchase the airtime for your own number, You
will receive the airtime purchased and the Bonus
airtime. You will also receive SMS notification to this
effect.
-
Where You purchase airtime for another mobile
number/receiving number, the number will receive both
the airtime and the Bonus. The receiving number will
also receive SMS notification to that effect.
-
You will receive SMS notifications upon successful
airtime purchase and upon receipt of the Bonus
resources. You will also be able to request, view and
query your total airtime balances on USSD through *777#.
- Privacy
-
Safaricom shall protect and keep your personal
information and communication private and shall not
disclose it to any unauthorized persons.
-
Safaricom shall only process your information in
accordance with the applicable law and its own data
privacy policy and procedures.
-
How Safaricom processes your personal information is
detailed fully in the Safaricom Privacy Policy available
on
www.safaricom.et.
- Extension of Prepay Terms and Conditions
-
These terms and conditions are supplemental to and
subject to the published Safaricom Prepay General Terms
and Conditions, and Enterprise Prepay Bundle Service
Terms and Conditions.
-
All general provisions applicable to Prepay services
under the Prepay Terms and Conditions shall apply to
these Terms and Conditions.
-
Safaricom reserves the right to amend or vary these
Terms and Conditions or to withdraw from the Services at
any time. In any of these events, notice will be given
via media advertisements including at Safaricom’s
discretion on
www.safaricom.et and
will be effective immediately or as at the date referred
in such notifications.