SAFARICOM ETHIOPIA RECHARGE AND GET TERMS AND CONDITIONS
FOR INDIVIDUAL CUSTOMERS
Welcome to Safaricom.
These terms and Conditions apply to the Safaricom Recharge and
Get packages hereafter “the Gursha Package (s)”.
The Gursha Package will be available to you upon registration
and activation of your SIM Card. By using the Gursha Package,
it means you have read, understood, and accepted the terms and
conditions set out herein.
For the purposes of these terms and conditions:
- Definitions
- “Gursha On-Net Minutes” means the Gursha Package
that enables you to make local On-Net Calls only.
- “Gursha Off-Net Minutes” means the Gursha Package
that enables you to make local Off-Net Calls only.
- “Gursha Data” means the Gursha Package that
enables you to browse data locally and cannot be used
when roaming.
- “Off-Net Calls” means calls originating from a
Safaricom mobile number and terminating on a mobile
number of another licensed Telecommunications Operator
in Ethiopia
- “On-Net Calls” means calls originating from a
Safaricom mobile number and terminating on another
Safaricom mobile number.
- “Recharge and Get” means the Gursha Package
availed by Safaricom where, at the time of recharge, you
get new minute and data bundles as a bonus
(“Gursha”) in addition to your main balance being
credited in an equivalent amount of the recharge.
- “Safaricom” means Safaricom Telecommunications
Ethiopia PLC.
- Eligibility
-
The Gursha Package is available to you if you are a
Prepay Customer of Safaricom.
-
The Gursha Package will not be available to you if you
are roaming or making international calls. Applicable
roaming and international calling tariffs as outlined in
our Tariff Guide will however apply when you roam or
make international calls.
- Terms of use for the Gursha Package
-
You may avail yourself of the Gursha Packages when you
recharge your account with any recharge type (including
without limitation physical voucher, electronic voucher
distribution (EVD), Pin-less voucher, and mobile money
airtime top-up).
-
The Gursha Package may be used for Gursha On-Net
Minutes, Gursha Off-Net Minutes, and Gursha Data as
provided in Clause 4 below.
-
The Gursha On-Net Minutes, Gursha Off-Net Minutes, and
Gursha Data shall have a validity period of seven (7)
days.
-
The Gursha bundles will be aggregated per bucket;
Safaricom will extend the validity of the Gursha buckets
for each new recharge.
-
You cannot share or transfer balances from your Gursha
Package to another SIM Card.
-
You can check your remaining balance from the Gursha
Package through USSD (*777# and *704#).
-
You will receive a threshold notification upon
utilization of the Gursha Package. The notification will
be sent to you upon reaching the following demarcations:
such demarcations may be amended or changed by Safaricom
from time to time without prior notice to you.
-
For Gursha On-Net and Gursha Off-Net Minutes –
500Min, 100Min, 50Min, 25Min, 10Min, 5Min
utilization.
-
For Gursha Data - 1000MB, 100MB, 50MB, 10MB
utilization.
-
The Gursha Package will be available to you from
December 2, 2022, to May 31, 2023. Safaricom retains the
right to extend or reduce this period without prior
notice to you.
- Gursha Packages
-
For every recharge, you will qualify for the Gursha
Packages corresponding to the recharge value as follows:
Recharge Value (in ETB) | Gursha | Gursha Data (in MBs) | Gursha On-Net Minutes | Gursha Off-Net Minutes |
---|
5 | Free 10Mins + 10MBs | 10 | 5 | 5 |
10 | Free 20Mins + 20MBs | 20 | 10 | 10 |
15 | Free 30Mins + 30MBs | 30 | 15 | 15 |
20 | Free 40Mins + 40MBs | 40 | 20 | 20 |
25 | Free 50Mins + 50MBs | 50 | 25 | 25 |
50 | Free 100Mins + 100MBs | 100 | 50 | 50 |
100 | Free 200Mins + 200MBs | 200 | 100 | 100 |
100 and above | Free 200Mins + 200MBs | 200 | 100 | 100 |
-
The Gursha Packages provided in Clause 4.1 may be
amended by Safaricom at any time without notice to you.
- Privacy
-
Safaricom shall protect and keep your personal
information and communication private and shall not
disclose it to any unauthorized persons.
-
Safaricom shall also only process your information in
accordance with the law.
-
How Safaricom processes your personal information is
detailed fully in the Privacy Policy available on
www.safaricom.et.
- Extension of Prepay Terms and Conditions
-
These terms and conditions are supplemental to and
subject to the published Safaricom General Prepay Terms
and Conditions and other product-specific prepay terms
and conditions.
-
All general provisions applicable to Prepay services
under the Prepay Terms and Conditions and other
product-specific prepay terms and conditions shall apply
to these Terms and conditions.
-
Safaricom reserves the right to amend or vary these
terms and conditions or to withdraw the Gursha Package
at any time. In any of these events, notice will be
given via media advertisements including at Safaricom’s
discretion on
www.safaricom.et and
will be effective immediately or as at the date referred
in such notifications.