SAFARICOM ETHIOPIA ENTERPRISE PREPAY DAILY VOICE AND DATA
PACKAGE TERMS AND CONDITIONS
Welcome to Safaricom.
The following terms and conditions apply to the Safaricom Daily Voice and Data Package
(“The
Package”).By purchasing and using this Package, it means You have read, understood,
and accepted the terms
and conditions set out herein.
- Definitions
- "All-net Call"means a call made from a Safaricom number to another Safaricom
number or to another telecom operator’s number.
- "Enterprise Customer or Customer or You"means a registered business, company, and
any organization including but not limited to government entities, embassies, and
non-governmental Organizations.
- "Package"means the daily voice and data package that allows You to access the
internet and make All-net Calls for 24 hours from subscription/purchase for a
discounted rate.
- "Safaricom"means Safaricom Telecommunications Ethiopia PLC.
- "USSD (Unstructured Supplementary Service Data)"means Safaricom’s interactive
menu which can be accessed by the Customer by dialing the short code designated by
Safaricom for the Promotion.
- Eligibility
The Package is available to all Safaricom prepay enterprise customers.
- The Package
- The Package provides two separate packages - one that offers a data resource and one
that does not offer a data resource as indicated in the tables below.
All Net Minutes |
Data |
Price |
Validity |
20 |
- |
Br. 5 |
24 hrs |
45 |
50MB |
Br. 10 |
24 hrs |
Data |
Price |
Validity |
150MB |
Br. 5 |
24 hrs |
400MB |
Br. 12 |
24 hrs |
1GB |
Br. 25 |
24 hrs |
- The daily voice package will allow You to make All-net Calls.
- The Package will have a validity period of twenty-four (24) hours from the time of
purchase.
- The Package will roll over beyond the applicable validity period of 24 hours only if a
similar Package is purchased before the validity period elapses. If a similar Package is
not purchased before the validity period elapses, any unused resources will expire after
24 hours.
- Customers who purchase a daily voice and data will be notified through SMS when they
receive the packages and upon using 50%, 75%, or 100% of their package resources.
- Where a customer has other packages, the Packages under this terms and conditions will
have priority of consumption.
- All out of bundle (OOB) usage will be charged at the currently prevailing and published
rates.
- Purchase of the Package
- You will be able to purchase the Package on a once-off or auto-renewal basis using your
airtime credit on the USSD *777#.
- Upon purchase or renewal of the Packages, SMS confirmation shall be sent to the
Customer/You.
- If You have selected the auto-renewal option, the Package will be renewed every
twenty-four hours as long as You have sufficient airtime in your airtime wallet.
- You can purchase the Package for yourself or for other Prepaid customers.
- Where the Package is purchased for a different mobile number (to be referred to as the
“receiving number") both the receiving number and the purchasing number will be sent an
SMS notification. However, utilization notification will only be sent to the receiving
number.
- You will be able to request, view, and query your remaining time to use the Package as
well as the remaining balance on USSD through *704#.
- Restrictions
- The Package cannot be used to make international calls and international
roaming calls. Where You make international or roaming calls, You will be
charged from your airtime or be required to purchase an applicable voice
package.
- The Package allocated cannot be used for international data roaming. Where You
use data while roaming, You will be charged from your airtime or You will be
required to purchase an applicable data package.
- Privacy
- Safaricom shall protect and keep your personal information and communication
private and shall not disclose it to any unauthorized persons.
- Safaricom shall only process your information in accordance with the applicable
law and its own data privacy policy and procedures.
- How Safaricom processes your personal information is detailed fully in the
Safaricom Privacy Policy available on www.safaricom.et.
- Extension of Prepay Terms and Conditions
- These terms and conditions are supplemental to and subject to the published
Safaricom Prepay General Terms and Conditions, and Enterprise Prepay Bundle
Service Terms and Conditions.
- All general provisions applicable to Prepay services under the Prepay Terms and
Conditions shall apply to these Terms and Conditions. In case of contradiction
with the Prepay Service general terms and conditions, the terms and conditions
herein shall prevail as long as this daily voice and data Packages is concerned.
- Safaricom reserves the right to amend or vary these Terms and Conditions or to
withdraw from the Services at any time. In any of these events, notice will be
given via media advertisements including at Safaricom’s discretion on www.safaricom.et and will be effective
immediately or as at the date referred in such notifications.