SAFARICOM TELECOMMUNICATIONS ETHIOPIA WEEKLY DATA PACKAGES
TERMS AND CONDITIONS FOR ENTERPRISE CUSTOMERS
Welcome to Safaricom.
These Terms and Conditions govern and provide information on
the use of Weekly Data Packages (“the Service”) and constitute
an agreement between You (Enterprise Customer) and Safaricom
when You use this Service. By using the Service, it means You
have read, understood, and accepted the terms and conditions
set out herein.
- Definitions
For the purposes of these terms and
conditions:
- “Safaricom” or “Safaricom Ethiopia” means
Safaricom Telecommunications Ethiopia PLC.
- “Service” or “Package” means a weekly data
package provided by Safaricom that enables You to access
the internet at a discounted rate throughout the week as
may be amended and communicated by the sole discretion
of Safaricom.
- Preferential Rate” means discounted rates
applicable for the Service.
- Eligibility
The Service is available to You if
You are a prepay Enterprise Customer and onboarded onto the
enterprise pre-pay base plan.
- The Service/Package
-
The Service is a data offer which gives more value when
You purchase a weekly Package for a Preferential Rate.
-
The Package is available for purchase for self and may
also be purchased for another Safaricom Customer as a
gift. However, the Package purchased for self cannot be
transferred to others.
-
The Package can be purchased once-off or on an
auto-renewable (recurring) basis.
-
The Package shall be valid for Seven (7) days from
purchase, after which it will expire.
-
Unused Packages will be carried over to the following
week if You purchase an additional Package before the
expiry of the existing Package; the old Package will
take the validity period of the new Package. If,
however, You do not purchase an additional Package, any
unused Package will expire at the end of the validity
period of the existing Package.
-
If the Package is depleted before the elapse of the
7-day validity period, data consumption prioritization
will be based on the available packages in your account.
Where You do not have other packages available and
continue accessing the internet without purchasing an
additional Package, then consumption will be charged to
your airtime account.
-
You will be notified of your Packages consumption upon
utilizing 50%, 75% and 100% of your Package.
-
If You simultaneously have multiple packages, the
Packages with the shortest validity period will take
precedence of consumption.
-
The details of the Package shall be available on our
website, in retail stores and upon enquiry into the
Safaricom Call Centre (700).
-
Safaricom reserves the right to amend the offers upon
notice on our website, retail, or any other channels.
- How to access and use the Service
-
You can purchase the Package at any time of the day by
dialing USSD code *777#.
-
You can unsubscribe from any active auto-renewable
Package by dialing *777# and selecting the unsubscribe
option.
-
You can subscribe to more than one Weekly Data Package
at a time.
-
You can check your Package balance by dialing *704#.
- Privacy
-
Safaricom shall protect and keep your personal
information and communication private and shall not
disclose it to any unauthorized persons.
-
Safaricom shall only process your information in
accordance with the law.
-
How Safaricom processes your personal information is
detailed fully in the Privacy Policy available on www. safaricom.et.
- Extension of Safaricom Prepay Terms and Conditions
-
These terms and conditions are supplemental to and
subject to the published Safaricom General Prepay Terms
and Conditions available on www.
safaricom.et.
-
All general provisions applicable to Prepay services
under the respective Terms and Conditions shall apply to
these Terms and Conditions.
-
Safaricom reserves the right to amend or vary these
terms and conditions or to withdraw from the Services at
any time. In any of these events, notice will be given
via media advertisements including at Safaricom’s
discretion on www. safaricom.et and will
be effective immediately or as at the date
referred in such notifications.