SAFARICOM ETHIOPIA MOBILE PREPAY ANNUAL LONG VALIDITY DATA AND VOICE
PACKAGE TERMS AND CONDITIONS FOR ENTERPRISE CUSTOMERS
Welcome to Safaricom.
These Terms and Conditions govern and provide information on the use of
Mobile Prepay Annual Long Validity Data and Voice Package (“the Annual
Long Validity Packages (s)”) and constitute an agreement between You
(Enterprise Customer) and Safaricom when You use the Annual Long
Validity Package(s). By using the Annual Long Validity Package(s), it
means You have read, understood, and accepted the terms and conditions
set out herein.
- Definitions
For the purposes of these terms and conditions:
- “Annual Long Validity Package” means the Mobile Prepay
Annual Long Validity Data and Voice Package as well as other
Annual Long Validity Packages provided by Safaricom from time to
time that enables You to make calls and access the internet at
Preferential Rates.
- “Voice Safaricom Mins” means an offer that enables you to
make a call from a Safaricom number to another Safaricom number.
- “Voice Tele Mins” means an offer that enables you to make
a call from a Safaricom number to another telecom operators’
number.
- “Preferential Rate” means discounted rates applicable for
the Annual Long Validity Package.
- “Safaricom” or “Safaricom Ethiopia” means Safaricom
Telecommunications Ethiopia PLC.
- Eligibility
The Service is available to prepay Enterprise Customers. For the
sake of clarity Safaricom reserves an exclusive right to determine
who is an Enterprise Customer.
- How to access and use the Annual Long Validity Package
-
The Annual Long Validity Package is a 1000 GB data, Voice Tele
Mins, and unlimited Voice Safaricom Mins offer that allows You to
make calls and use data for a long period of time at a
Preferential Rate.
-
The Annual Long Validity Package has three different options:
a data-only annual package, a voice-only annual package, and a
voice and data annual package. The details of each Annual Long
Validity Package are shown in the tables below.
Annual Long Validity Package Name | Annual Package | Price (Incl. VAT & Excise) | Price in USD | Validity |
---|
Annual L.V Prepay Voice Package | Voice Safaricom Mins | Voice Tele Mins | Data |
---|
Unlimited | 10,000 | N/A | Br. 5000 | 85 | 12 months |
Annual L.V Prepay Voice & Data Annual Package | Unlimited | 10,000 | 1000 GB | Br. 9500 | 160 | 12 months |
-
You can purchase the Annual Long Validity Package at any time
by dialing the USSD code *777#.
-
You can purchase more than one Annual Long Validity Package at
a time.
-
You shall be obligated to make an annual upfront payment in order
to procure the Annual Long Validity Package.
-
The Annual Long Validity Package is available for purchase for
self and may also be purchased for another Safaricom Customer as a
gift.
-
The Annual Long Validity Package can be purchased only on a
once-off basis.
-
The Annual Long Validity Package shall be valid for twelve (12)
months from the date of purchase, after which it will expire.
Unused Annual Long Validity Packages will not roll over.
-
Should You exhaust your Annual Long Validity Package before
the elapse of the validity period, You may purchase a new Annual
Long Validity Package or any other prepay package available on the
USSD menu.
-
The prioritization of data and voice usage shall be determined
according to the available packages in your account in the event
that the Annual Long Validity Package has been exhausted prior to
the expiration of its validity period.
-
Where You do not have other packages available and continue
accessing the internet and/or making off-net calls without
purchasing an additional package, then consumption will be charged
to your airtime account.
-
You will be notified of your Annual Long Validity Packages
consumption upon reaching the following thresholds:
- Offnet Minutes - 500 Min, 50 Min, 5 Min & 0
- Data - 50 GB, 10 GB, 1GB & 0
-
You can check your Annual Long Validity Package balance by
dialing *704#.
-
If You simultaneously have multiple packages, the package
with the shortest validity period will take precedence of
consumption.
-
All out-of-bundle usage will be charged at the currently
prevailing and published rates.
-
The details of the Annual Long Validity Package shall be
available on our website, in retail stores and upon enquiry to the
Safaricom Call Centre (755).
-
Safaricom hereby reserves the right to amend and modify this
Service, following a prior notice on our official website
(www.safaricom.et,), Safaricom retail
stores, or any other
available communication platforms authorized by Safaricom.
- Restrictions
-
The Annual Long Validity Package cannot be used to make
international calls. Where You make international calls, You will
be charged from your airtime or applicable package.
-
The Annual Long Validity Package cannot be used to access
national and international roaming services, Where You use
international roaming services, You will be charged from your
airtime or applicable package.
-
The Annual Long Validity Package cannot be transferred to
others.
-
Safaricom reserves the right to change or alter the terms of
use and applicability of the Annual Long Validity Packages and
will notify You, when possible, on Safaricom’s website at
www.safaricom.et.
- Privacy
-
Safaricom shall protect and keep your personal information and
communication private and shall not disclose it to any
unauthorized persons.
-
Safaricom shall only process your information in accordance
with the applicable law.
-
How Safaricom processes your personal information is detailed
fully in the Privacy Policy available on www.safaricom.et,.
- Extension of Safaricom Prepay Terms and Conditions
-
These terms and conditions are supplemental to and subject to
the published Safaricom General Prepay Terms and Conditions
available on www.safaricom.et,.
-
All general provisions applicable to Mobile Prepay services
under the respective Terms and Conditions shall apply to these
Terms and Conditions. In case of contradiction with the Prepay
Service general terms and conditions, the terms and conditions
herein shall prevail as long as this Annual Long Validity Packages
is concerned.
-
Safaricom reserves the right to amend or vary these Terms and
Conditions or to withdraw from the Services at any time. In any of
these events, notice will be given via media advertisements
including at Safaricom’s discretion on www.safaricom.et, , and will
be effective immediately or as at the date referred in such
notifications.