Roaming with Safaricom

Roaming service information

With Safaricom Ethiopia roaming service, you can call people in other countries using your local number like you are in Ethiopia. When you travel abroad or to a different geographic area, our goal is to make sure that you can access the same services that you subscribe to at home. Our customers using Postpay and Prepay can use Safaricom Ethiopia roaming service.

Before you travel, there are a few things you should know

Please visit the Safaricom Terms and Conditions for Roaming Service

Countries	Country Code	Call to Ethiopia, Birr/min	Call to local, Birr/min	Call to other countries Birr/min	Receiving Call, Birr/min	Data, Birr/MB	Sending SMS, Birr/SMS
TANZANIA	255	36.5	23	41	27	2	15
GHANA	233	32	15	35	26	2	9
LESOTHO	266	36.5	23	36.5	32	1.5	15
PORTUGAL	351	36.5	23	36.5	37	0.5	15
ROMANIA	40	35	23	35	27	0.5	14
SPAIN	34	35	23	35	25	0.5	14
KENYA	254	20.5	9.5	68.5	14.5	4	5.5
NETHERLANDS	31	34	14	34	14	0.5	6.5
TURKEY	90	35	15	36.5	14	0.5	14
IRELAND	353	36.5	23	36.5	15	0.5	15
ALBANIA	355	36.5	23	36.5	15	2	15
CONGO-KINSHASA	243	58.5	58.5	76	48	1.5	10
CZECH REPUBLIC	420	36.5	23	36.5	15	0.5	15
GERMANY	49	34	14	34	17.5	0.5	6.5
GREECE	30	34	14	34	14	0.5	6.5
HUNGARY	36	34	14	34	14	0.5	6.5
ITALY	39	34	14	34	19.5	0.5	6.5
JAPAN	81	33	32	41.5	12.5	1.5	10.5
MALTA	356	35	15	35	14	0.5	14
MOZAMBIQUE	258	36.5	23	36.5	15	1.5	15
NEW ZEALAND	64	36.5	23	36.5	15	1.5	15
OMAN	968	27.5	18.5	26.5	18	4	14
SOUTH AFRICA	27	32	15	35	15.5	4.5	9
UNITED KINGDOM	44	35	15	35	17	0.5	14
UGANDA	256	71.5	13	93	27	9.5	10.5
SOUTH SUDAN	211	32	15	35	37.5	3	9
RWANDA	250	67.5	15	87.5	81.5	5	9
DENMARK	45	33	13	33	23	0.5	10.5
AFGHANISTAN	93	32	15	35	19.5	2	9
BOTSWANA	267	43	43	55.5	43	3.5	9
CANADA	1	27	12	36.5	7	1	7.5
EGYPT	20	35	33	43	17	2.5	14
GAMBIA	220	154.5	154.5	201	54.5	65	14
GUINEA	224	67.5	67.5	87.5	38.5	5	9
GUINEA-BISSAU	245	67.5	67.5	87.5	47	5	9
JERSEY	44 1534	35	20.5	35	18	2	14
LIBERIA	231	67.5	67.5	87.5	36	5	9
ZIMBABWE	263	65	65	84	39	20.5	12
SAUDI ARABIA	966	20.5	13	28	12.5	1.5	10.5
UAE	971	18.5	9.5	27.5	16.5	2.5	7.5
UNITED STATES	1	33	13	33	12.5	1.5	9.5
INDIA	91	27.5	12	32	6	1	9.5
CHINA	86	32	15	64	14	1	14
BURUNDI	257	1217.5	1217.5	1582.5	72	77.5	4
SWEDEN	46	33	13	33	12.5	0.5	10.5
DJIBOUTI	253	502.5	502.5	653.5	256.5	2932.5	64
ALGERIA	213	112	112	146	19.5	3	10
AMERICAN SAMOA	1684	29	29	38.5	15	8	10
ANDORRA	376	38.5	26	38.5	2	0.5	4
ANGOLA	244	343.5	343.5	446.5	16.5	87	12
ANGUILLA	1264	26	26	38.5	35.5	2	10
ANTIGUA and BARBUDA	1268	26	26	38.5	28	2	10
ARGENTINA	54	55	55	55	16	6	12
ARMENIA	374	29	29	38.5	34	2.5	10
ARUBA	297	54.5	54.5	71	19.5	5	10
AUSTRALIA	61	19.5	19.5	38.5	21	3	10
AUSTRIA	43	46	46	137	46	0.5	23
AZERBAIJAN	994	19.5	19.5	38.5	55.5	2.5	10
BAHAMAS	1242	48	48	62.5	32.5	5	10
BAHRAIN	973	35	22	55	12.5	4	14
BANGLADESH	880	54	54	70	13.5	2	10
BARBADOS	1246	26	26	38.5	25	2	10
BELARUS	375	144	111	144	38	6.5	16
BELGIUM	32	34	14	34	14	0.5	6.5
BELIZE	501	402	402	523	287.5	991	59
BENIN	229	64	64	83.5	12.5	6	9
BERMUDA	1441	19.5	19.5	38.5	36.5	8	10
BHUTAN	975	53	53	68.5	37	39.5	13.5
BOLIVIA	591	79.5	79.5	103	30	37.5	10
BOSNIA & HERZEGOVINA	387	38.5	26	38.5	28.5	2.5	5.5
BR VIRGIN ISLANDS	1284	26	26	38.5	19	2	12
BRAZIL	55	47.5	47.5	61.5	16.5	4	10
BRUNEI DARUSSALAM	673	32.5	32.5	42	42	5	16.5
BULGARIA	359	122.5	94.5	122.5	51	0.5	4
BURKINA FASO	226	96	96	125	86.5	55.5	16.5
CAMBODIA	855	19.5	19.5	38.5	18.5	2	10
CAMEROON	237	45.5	45.5	59.5	12.5	5	9
CAPE VERDE	238	42	42	54.5	141.5	5	10
CAYMAN ISLAND	1345	26	26	38.5	83	2	10
CENTRAL AFRICAN REPUBLIC	236	64	64	83.5	80.5	11	13
CHAD	235	67.5	67.5	87.5	46	5	9.5
CHILE	56	39	39	50.5	10	4	10
COLOMBIA	57	50	50	64.5	66.5	5	10.5
COMOROS	269	871.5	871.5	1133	324	SNA	50
COOK ISLANDS	682	80.5	80.5	104.5	175.5	5	10
COSTA RICA	506	56.5	56.5	73	77.5	6	16.5
COTE D IVOIRE	225	69	69	89.5	55	10.5	10
CROATIA	385	34	8.5	20.5	14	0.5	6.5
CUBA	53	453.5	453.5	589.5	24	356.5	98.5
CYPRUS	357	38.5	15.5	38.5	13.5	0.5	4
DOMINICA	1809	26	26	38.5	19.5	2	10
DOMINICAN REPUBLIC	1-829, 1-849	30.5	30.5	40	48	2	10
EAST TIMOR	670	64	64	83.5	24	5	10
ECUADOR	593	44	44	57	162	4	14.5
EL SALVADOR	503	61.5	61.5	79.5	82	5.5	10.5
EQUATORIAL GUINEA	240	154.5	154.5	200.5	79.5	79.5	23.5
ESTONIA	372	137	137	137	25	0.5	14
ETHIOPIA	251	397.5	397.5	517	251.5	314.5	100
FALKL & ISLANDS	500	19.5	19.5	38.5	321	SNA	19.5
FAROE ISLANDS	359	38.5	22	38.5	8.5	1.5	4
FIJI	679	22.5	22.5	38.5	49	3	10
FINLAND	358	33	13	33	12.5	0.5	10.5
FRANCE	33	33	27	33	12.5	0.5	10.5
FRENCH GUIANA	594	19.5	19.5	38.5	13.5	1.5	10
FRENCH POLYNESIA	689	78	78	101.5	39.5	7.5	10
GABON	241	115	115	149.5	62	6.5	10
GEORGIA	995	78	78	101	36.5	2	10
GIBRALTAR	350	38.5	15.5	38.5	21.5	2	4
GREENLAND	299	69	53	69	86	4	4
GRENADA	1473	26	26	38.5	39.5	2	10
GUADELOUPE	253	369.5	369.5	480.5	48.5	2	10
GUAM	1267	32.5	32.5	42	11	13	16.5
GUATEMALA	502	35	35	45	27	2	10
GUERNSEY	44-1481	38.5	15.5	38.5	34	1	4
GUYANA	592	42	42	54.5	45	4	10
HAITI	509	105	105	136.5	40.5	70.5	13.5
HONDURAS	504	57.5	57.5	74.5	26	3	10
HONG KONG	852	73	13.5	73	11.5	1.5	9
ICELAND	354	38.5	15.5	38.5	1.5	1	4
INDONESIA	62	46	46	137	46	1.5	23
IRAN	98	45.5	45.5	59	35	9	10
IRAQ	964	35	26	55	16	2.5	14
ISLE OF MAN	44-1624	38.5	24.5	38.5	34	0.5	4
ISRAEL	972	33	14	35	12.5	2	10.5
JAMAICA	1876	36	36	46.5	31	3	10
JORDAN	962	35	23	55	16	3	14
KAZAKHSTAN	77	93	93	121	15.5	2	10
KIRIBATI	686	39.5	39.5	51.5	179	20	11
SOUTH KOREA	82	34	17	46	11.5	5	12
KOSOVO	383	125	96	125	57	1.5	4
KUWAIT	965	42	42	54.5	18.5	3	10
KYRGYZSTAN	996	32.5	32.5	42	17.5	5	10
LAO	856	105	105	136.5	19	77	75.5
LATVIA	371	34	14	34	14	0.5	6.5
LEBANON	961	160	160	208	30	5	16.5
LIBYA	218	272	272	353.5	42	192	16.5
LIECHTENSTEIN	423	38.5	15.5	38.5	12.5	0.5	4
LITHUANIA	370	34	14	34	14	0.5	6.5
LUXEMBOURG	352	34	14	34	14	0.5	6.5
MACAU	853	63.5	63.5	82.5	18.5	3	10
MACEDONIA	389	38.5	15.5	38.5	21.5	0.5	4
MADAGASCAR	261	128	128	166	104	5	10
MALAWI	265	124.5	124.5	161.5	54	7	10
MALAYSIA	60	33	13	33	12.5	2	10.5
MALDIVES	960	569	569	740	385	2134	90.5
MALI	223	96	96	125	59	19.5	10
MARTINIQUE	596	42	42	54.5	26	2	10
MAURITANIA	222	96	96	125	78	24	11
MAURITIUS	230	48	48	62.5	23	5	10
MAYOTTE	262	19.5	19.5	38.5	18.5	2	10
MEXICO	52	34	34	44	9.5	2.5	10
MICRONESIA	691	588.5	588.5	765	233	349.5	82.5
MOLDOVA	373	125.5	96.5	125.5	50.5	2	4
MONACO	377	38.5	15.5	38.5	12.5	2.5	4
MONGOLIA	976	43	43	56	10.5	4.5	10
MONTENEGRO	382	41.5	32	41.5	49.5	1	4
MONTSERRAT	1664	26	26	38.5	37	2	10
MOROCCO	212	46	28.5	55	11	4	14
MYANMAR	85	29	29	38.5	51.5	2	10
NAMIBIA	264	51	51	66	15	89.5	28
NEPAL	977	48	48	62.5	23	5	10
NETHERLANDS ANTILLES	599	57	57	74	20.5	16.5	15
NEW CALEDONIA	687	106	106	137.5	37.5	201.5	32.5
NICARAGUA	505	25.5	25.5	38.5	43	2	10
NIGER	227	123	123	159.5	65	5.5	10
NIGERIA	234	67.5	67.5	87.5	12.5	5	9
NORTHERN MARIANA	1-670	48	48	62.5	73	48	16.5
NORWAY	47	33	13	33	12.5	0.5	10.5
PAKISTAN	92	37	37	48	13.5	2	10
PALESTINIAN	970	63	63	81.5	30.5	4.5	14
PANAMA	507	34.5	34.5	44.5	14.5	3	10
PAPUA NEW GUINEA	675	19.5	19.5	38.5	147	2	10
PARAGUAY	595	57	57	74	12.5	2.5	10
PERU	51	34	34	44	20.5	2.5	15.5
PHILIPPINES	63	19.5	19.5	38.5	25.5	2	10
POLAND	48	34	14	34	14	0.5	6.5
PUERTO RICO	1939	32.5	32.5	42	9	2	10
QATAR	974	33	14	33	17	4	9.5
REUNION	262	19.5	19.5	38.5	10	2	10
RUSSIAN FEDERATION	7	49	38	49	4	2	4
SAINT KITTS and NEVIS	1869	26	26	38.5	40.5	2	10
SAINT LUCIA	1758	26	26	38.5	21.5	2	10
SAINT VINCENT and GRENADINES	1784	26	26	38.5	36.5	2	10
SAMOA	685	19.5	19.5	38.5	15	2	10
SAO TOME and PRINCIPE	1758	112	112	146	190.5	72	10
SENEGAL	221	96	96	125	40	5	10
SERBIA	381	38.5	18.5	38.5	21.5	2.5	4
SEYCHELLES	248	128	128	166	120.5	5	10
SIERRA LEON	232	105	105	136	89.5	21.5	10
SINGAPORE	65	23.5	23.5	38.5	14.5	2	10
SLOVAKIA	421	38.5	15.5	38.5	3	0.5	4
SLOVENIA	386	38.5	15.5	38.5	21.5	0.5	4
SOLOMON ISLANDS	677	71	71	92.5	149	8	10
SRI LANKA	94	32.5	13.5	33	16.5	3	7.5
SURINAME	597	42	42	54.5	36	4	10
SWAZILAND	268	67.5	67.5	87.5	12.5	5	9
SWITZERLAND	41	33	15	33	12.5	1	10.5
TAIWAN	886	30	30	39	36	2.5	10
TAJIKISTAN	992	77	77	100	31	9.5	10
THAILAND	66	30	30	39	17.5	1.5	10
TOGO	228	72	72	93.5	61	13	17
TONGA	676	19.5	19.5	38.5	147	2	10
TRINIDAD &TOBAGO	1868	42	42	54.5	41.5	4	10
TUNISIA	216	44	44	57	106	2	10
TURKMENISTAN	993	196.5	196.5	255.5	22	SNA	54
TURKS and CAICOS ISLANDS	1649	26	26	38.5	36.5	2	10
UKRAINE	380	53	41	53	18	3	4
URUGUAY	680	60	60	78	24.5	5.5	15.5
UZBEKISTAN	998	171.5	171.5	222.5	16	8.5	10
VANUATU	678	19.5	19.5	38.5	147	2	10
VENEZUELA	58	64	64	83.5	28.5	48	19.5
VIETNAM	84	19.5	19.5	38.5	18.5	1.5	10
YEMEN	967	145	145	188.5	29	99	10
ZAMBIA	260	128	128	166.5	63.5	5	10

Prepay customers: your account is already activated to allow roaming as long as you have sufficient balance.

To reduce data charges, disable automatic updates.

On Android: Go to settings>Apps & notifications> App notifications> Notifications>Disable all App notifications
On iPhone: Go to settings>General>Background App Refresh> and turn Background App Refresh to Off

Your network will automatically switch to the available partner network

Country Code/ Area code	Country	Special Destinations
216	Tunisia	499 Birr
677	Solomon Island	499 Birr
675	Papua New Guinea	499 Birr
213	Algeria	499 Birr
247	Ascension	499 Birr
269	Comoros	499 Birr
682	Cook Islands	499 Birr
53	Cuba	499 Birr
246	Diego Garcia	499 Birr
500	Falkland Islands	499 Birr
686	Kiribati	499 Birr
383	Kosovo	499 Birr
960	Maldives Islands	499 Birr
691	Micronesia	499 Birr
674	Nauru	499 Birr
683	Niue	499 Birr
850	North Korea	499 Birr
239	Sao Tome & Principe	499 Birr
290	St Helena	499 Birr
508	St Pierre & Miquelon	499 Birr
690	Tokelau	499 Birr
676	Tonga	499 Birr
688	Tuvalu	499 Birr
678	Vanuatu	499 Birr
681	Wallis & Futuna	499 Birr
685	Western Samoa	499 Birr
881-8;9	Global Mobile Satellite System Global star Basic	499 Birr
881-6;7	Global Mobile Satellite System Iridium	499 Birr
870-30-38	Inmarsat B (SNAC) Except Pacific	499 Birr
870-78	Inmarsat BGAN HSD SNAC	499 Birr
870-77	Inmarsat BGAN SNAC	499 Birr
870-76	Inmarsat Mini-M (SNAC) Except Pacific	499 Birr
882-99	International Networks - Aero Mobile	499 Birr
882-13	International Networks - Emsat	499 Birr
882-138;	International Networks - Emsat Special Services	499 Birr
882-32	International Networks - Maritime Comms Partner	499 Birr
882-98	International Networks - On air	499 Birr
882-16	International Networks - Thuraya Satellite Telecom	499 Birr
883-5100	International Networks - Vox Bon	499 Birr
48459	Poland-special	499 Birr
232305	Sierra Leone special	499 Birr
48579428-9	Poland	499 Birr

Roaming is a service that enables Safaricom Ethiopia mobile subscribers to use voice, SMS and data when you’re outside Ethiopia, by means of using a visited network.

Prepay customers will automatically connect to a network and start roaming when switched on in the visited country, you do not need to pay any registration or monthly subscription charges to activate roaming.
If you need to use data, go to settings> Mobile Data > and select Data roaming as “ON

Safaricom Ethiopia provides international roaming services in over 190 countries. You can find a list of the countries included in the low-cost service area by visiting www.safaricom.et.

To reach any destination while in the country you are visiting, dial the country code followed by the phone number. E.g. +2517XXXXXX to call back to Safaricom Ethiopia.

Bundles will only be used or consumed locally.

Once you turn off data roaming, you won't have access to mobile data when outside Ethiopia. Normal text messages and voice calls don't use data.

Dial the Customer care number via +251 799 000 700. You will be charged the applicable rate indicated in the tariff schedule i.e., the rate applicable to calls made back home (to Ethiopia) when you use your line.

Roaming service information

What is roaming?

How do I activate Safaricom Roaming?

What countries support Safaricom Roaming?

How do I use my Safaricom line abroad?

Can I use Safaricom local bundles when roaming?

Does turning mobile roaming data off stop roaming?

How do I access Customer Care services while roaming?